FAQ

Here are the answers to some of our most often asked questions.

What is Boonkie Kreations?

Boonkie Kreations is a passionate small business dedicated to crafting unique, high-quality, and often handmade items. We specialize in bringing creative ideas to life, offering a range of personalized products that add a special touch to your everyday or special occasions.

What kind of products does Boonkie Kreations offer?

We specialize in a diverse range of personalized and creative products, including custom apparel (like our popular shirt & skirt sets!), unique tumblers, bespoke home decor, and personalized gifts for all occasions. Our inventory is always evolving, so check back often for new designs!

Are your products handmade or custom-designed?

Yes, many of our items are lovingly handmade or custom-designed, ensuring a unique touch and high attention to detail in every piece. We pride ourselves on the craftsmanship and individuality of our creations.

How do I place an order?

Simply browse our collections, select your desired items, choose any personalization options, and add them to your cart. Follow the steps through our secure checkout process to complete your purchase.

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and other secure payment options displayed at checkout.

Do you offer custom orders?

Absolutely! We love bringing your unique ideas to life. Please contact us directly with your vision, and we'll work with you on a design and provide a quote.

How long do custom orders take to produce?

Production times for custom orders vary depending on complexity and current workload, typically ranging from 1 to 3 weeks. We'll provide an estimated timeline when you place your custom request.

What are your shipping options and costs?

We offer various shipping options, including standard and expedited services. Shipping costs are calculated at checkout based on your location and the weight/dimensions of your order.

How long will it take to receive my order?

Ready-to-ship items typically ship within 3-5 business days. Custom orders will have their own production timeline. Shipping transit times then vary based on the selected method and your location, usually 3-7 business days for standard domestic shipping.

What if my item arrives damaged or incorrect?

Please contact us within 7 days of receiving your order with photos of the damaged or incorrect item. We will work quickly to resolve the issue and ensure your satisfaction, either by sending a replacement or issuing a refund.